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How Phillip E. Miles Is Redefining Healthcare Access for Georgia

by | Jun 14, 2025 | Uncategorized | 0 comments

When you think of people transforming healthcare in Georgia, you may imagine huge hospital networks or governmental healthcare initiatives. But behind the scenes, there are leaders like Phillip E. Miles — people who aren’t seeking the spotlight but are making a measurable difference in the lives of thousands across the state.

Miles, who is the manager of various medical service providers such as PillarsDx, has over the last 15 years, developed healthcare solutions in communities where they are most demanded.

Bringing Communities Close to Critical Care

Many communities in Georgia still struggle with limited healthcare options. The rural settings, small towns and under-resourced neighbourhoods frequently lack the professionals, diagnostic equipment and services that patients require to receive prompt care. Phillip E. Miles identified this fact early enough and it was his endeavor to seal those gaps.

In his professional endeavors as the leader of CurePoint Cancer, Central Georgia Urology, and PillarsDx, Miles worked to ensure that specialty care, such as cancer treatment and urology services, became more accessible to many Georgians by taking such services closer to home. And with PillarsDx his emphasis on quick, dependable, and reasonably priced diagnostic testing has helped physicians and clinics state-wide provide improved and more swift care to their patients.

Service-oriented Leadership Track Record

Miles is not new in leadership positions. A native Atlantan and a graduate of Georgia Tech, he started his career in finance with Arthur Andersen and through hard work, was able to rise through the ranks to be appointed as the South East Tax Partner of mergers and acquisitions. Although he is a successful businessman, it is his activity out of the boardroom that shows what his priorities are.

He has also served years on the board of the Bobby Dodd Institute, a reputable non-profit that designs employment opportunities for persons with disabilities and misfortunes. His commitment to the cause recognized him as the winner of the Circle of Excellence Award in 2014, which is a lifetime initiative in his faith in equal opportunity and support of communities.

Human-centered Healthcare Innovation

Phillip E. Miles isn’t just about managing clinics — he’s about rethinking how healthcare services are delivered. He spent the past five years collaborating with Federally Qualified Health Center’s (FQHCs) across Georgia, creating programs to increase access to specialists in communities which did not have any.

Miles assisted in the streamlining of services such as cardiology, haematology, endocrinology among others into clinic systems to ensure that patients are not forced to travel long distances or wait months on end to receive the care they need.

And now, in his most recent project MyHealthAI.org, he’s going online with that mission. It is a HIPAA-compliant app that functions as a safe health record center, patient observation device, and patient-care team correspondence staff- all in one- and is particularly useful to those with complex, chronic conditions.

Resilience Counts, Personal and Professional Influence

What motivates this long-term dedication to healthcare Equity? It is a battle of his own. Phillip E. Miles is a survivor of a leukemia bone marrow transplant, which provides him with the patient point of view on finding his way in the healthcare system. That experience reformulated his priorities and caused better access to care, particularly to the medically underserved, a personal cause.

The Importance to PillarsDx

In the PillarsDx, the values of Miles would imply a patient-centered approach to medical diagnostics and testing. The laboratory values precision, rapid turnaround time, and easy integration with the local medical community. With him as the director, the company is not merely another lab, it is also a partner towards the achievement of better community health.

PillarsDx helps to maintain and improve diagnosis, monitoring, and treatment outcomes of patients across the state by serving rural clinics, urban practices, and regional health systems.

Final Thought: Healthcare Change Happens Locally

While healthcare headlines often focus on national policy debates, real, lasting improvements in people’s lives happen at the community level — through leaders like Phillip E. Miles. His efforts throughout the Georgia healthcare system serve as evidence that when there is vision, compassion, and innovative collaborations, then a healthier and more interconnected future can be created where all Georgians live.

To find out more about the services that help to facilitate this mission, go to https://pillarsdx.com/

FAQS

Q1: Who is Phillip E. Miles?
A: Phillip E. Miles is a visionary healthcare leader in Georgia known for improving access to diagnostics, specialty care, and innovative digital health tools in underserved communities.

Q2: What is Phillip E. Miles known for in Georgia’s healthcare system?
A: Phillip E. Miles is known for managing organizations like PillarsDx and CurePoint Cancer, and for collaborating with FQHCs to bring specialty care to rural and underserved communities.

Q3: How has Phillip E. Miles impacted rural healthcare access?
A: Phillip E. Miles expanded access by setting up local diagnostic labs and partnering with clinics to bring services like cardiology and endocrinology closer to patients.

Q4: What is MyHealthAI.org, founded by Phillip E. Miles?
A: MyHealthAI.org is a HIPAA-compliant digital health platform developed by Phillip E. Miles to help patients manage records, track health, and stay connected with care teams, especially for chronic conditions.

Q5: Why is healthcare equity important to Phillip E. Miles?
A: As a leukemia survivor, Phillip E. Miles experienced the challenges of navigating the healthcare system, motivating him to improve access and equity for others in similar situations.

Q6: How does PillarsDx reflect Phillip E. Miles’ mission?
A: PillarsDx embodies Phillip E. Miles’ commitment to community health through accurate diagnostics, fast results, and support for both rural clinics and urban healthcare providers.

Ranveer Kumar

Phillip E.milies

Daniel Radovich

Sales Executive

Daniel Radovich serves as a Sales Executive at PillarsDx, bringing a dynamic blend of healthcare knowledge, sales expertise, and strategic relationship-building. With a strong background spanning both clinical operations and business development, Daniel excels at connecting providers with diagnostic solutions that enhance patient care and drive operational efficiency.

In his role, Daniel leads initiatives in client acquisition and territory development, establishing trusted partnerships with clinics, physicians, and healthcare networks. His collaborative approach, combined with a deep understanding of provider needs, enables him to deliver customized solutions that support practice growth and improve clinical workflows.
Passionate about elevating healthcare delivery, Daniel is dedicated to helping practices thrive—whether through boosting screening volumes, simplifying processes, or introducing high-value services. His reputation for integrity, follow-through, and measurable impact makes him a vital contributor to our mission.
Daniel resides in Acworth, Georgia, where he enjoys life with his two beloved dogs, Frank and Eddie.
Phillip E.milies

Joseph G. Hackel, MD

Medical Director

Dr. Joseph G. Hackel serves as the Medical Director at PillarsDx, where he brings over two decades of expertise in pathology and dermatopathology. He received his medical degree from Mercer University School of Medicine and went on to complete his residency in Anatomic and Clinical Pathology at St. Joseph’s Hospital and Medical Center in Phoenix, Arizona. Dr. Hackel further honed his skills through a prestigious Dermatopathology fellowship at the Ackerman Academy in New York City. He is double board-certified by the American Board of Pathology and the American Board of Dermatology.

Throughout his career, Dr. Hackel has been committed to providing accurate, timely diagnoses to support optimal patient care. Since joining Bako Pathology Services in 2008, he has played a key role in leading diagnostic efforts, leveraging his deep expertise in skin-related conditions. His passion for pathology, combined with his dedication to improving patient outcomes, makes him a valuable leader in the field.

Kelly Whitmire

Director of RCM

With an impressive 24 years of experience in healthcare, including 20 years specializing in healthcare administration, Kelly Whitmire brings a wealth of knowledge and expertise to our team. She holds a degree in Laboratory and Healthcare Management, showcasing her commitment to advancing healthcare operations and improving patient outcomes. Kelly’s extensive background and leadership skills make her an invaluable asset to our organization.

Phillip E.milies
Phillip E.milies

Eric Collier

Director of Operations

Originally from Detroit, Michigan, Eric Collier's diverse upbringing as a military child gave him the unique opportunity to live in various states and countries, fostering a love for travel and exploring new cultures. In his spare time, he enjoys discovering new restaurants and experiencing different culinary scenes throughout the city.

With over 19 years of experience in the clinical laboratory field, Eric is a seasoned laboratory manager and clinical laboratory scientist known for delivering high-quality, efficient testing results that directly aid in patient care. He has extensive experience in laboratory management, having successfully launched four individual labs from the ground up. His expertise spans recruiting and training top-tier teams, establishing comprehensive protocols, and ensuring strict adherence to all regulatory requirements.

Eric’s approach is deeply rooted in process improvement, team development, and a commitment to delivering exceptional customer service. His leadership in laboratory management has consistently driven operational excellence and enhanced patient outcomes.

Educational Background & Certifications

Eric holds a Bachelor of Science in Clinical Laboratory Sciences from Texas Southern University and has earned multiple certifications, including:

  • Certified Lean Six Sigma Black Belt
  • Certified Lean Six Sigma Green Belt Healthcare
  • Certified Laboratory Consultant

Eric’s blend of technical expertise, leadership, and dedication to continuous improvement makes him a valuable asset in the clinical laboratory industry

Jen Vuthy

Accessioning Supervisor

With over seven years of experience in accessioning and collections management, Jen Vuthy currently serves as the Accession Supervisor at PillarsDx. In this capacity, she is responsible for overseeing the intake and cataloging of new collections, ensuring that all items are meticulously recorded and preserved. Her attention to detail and commitment to organizational excellence have made her a key figure in maintaining the integrity of the lab’s processes.

Jen’s expertise has been instrumental in implementing best practices in accessioning, optimizing workflows, and promoting cross-departmental collaboration. She is dedicated to upholding principles of accessibility, preservation, and education, continuously working to ensure these values are reflected in the lab’s daily operations. Jen also takes pride in mentoring team members and sharing her knowledge to elevate the collective expertise of her colleagues.

Outside of her professional role, Jen is passionate about her family, friends, and personal development. She actively engages in learning experiences that contribute to her health and well-being and is involved in real estate education within her community."

Phillip E.milies
Phillip E.milies

Daniel Hewitt

Director of Business Development

Head of Business Development at PillarsDx, where he combines his deep technical expertise with a wealth of experience in sales, customer acquisition, and practice management. With a background that includes working for Microsoft, Daniel brings a unique fusion of IT proficiency and strategic business insight to his role. His ability to understand complex technological systems while excelling in customer relations allows him to develop innovative solutions that enhance client experiences and streamline operations. Daniel’s leadership has been instrumental in driving growth at PillarsDx. He is known for his dedication to building strong, lasting relationships with clients, ensuring their needs are not only met but consistently exceeded. His commitment to customer service excellence, coupled with his knack for identifying opportunities for business expansion, makes him a pivotal force in the lab’s continued success. Passionate about the intersection of technology and healthcare, Daniel strives to create an environment where innovation and service come together to deliver unmatched value to clients and patients alike.

Andrea Wood

Lab Manager

Andrea Wood has been a dedicated member of our team for the past seven years. She holds a bachelor's degree in Chemistry and an associate's degree as a Medical Laboratory Technician. Andrea brings a wealth of knowledge and expertise to her role, ensuring the highest standards in laboratory practices.

Outside of work, Andrea is an active and passionate coach, leading basketball teams and enjoying a variety of sports, including football, baseball, and softball. In her personal time, she enjoys cooking and spending quality moments with her family. She is married and the proud mother of a 21-month-old son, whose joy and curiosity inspire her every day.

Phillip E.milies
Phillip E.milies

Fern Johnson

Owner, PillarsDx

Fern Johnson is a dynamic and results-driven leader with over 25 years of experience spanning accounting, financial management, and laboratory operations. She holds a B.S. in Business Management from Eckerd College and an MBA in Accounting from Keller Graduate School of Management.

Fern has led strategic initiatives across both the for-profit and non-profit sectors, with a strong track record in mergers and acquisitions, financial restructuring, and sustainable growth. Her expertise in healthcare operations was sharpened during her leadership at one of the nation’s largest privately held cancer genetics laboratories, where she oversaw Accounting, Finance, and Revenue Cycle Management—culminating in a successful eight-figure LOI.

As the Owner of PillarsDx, Fern leverages her deep operational and financial knowledge to drive innovation and efficiency in the diagnostics space. She is also the founder and CEO of Career Sisters LLC, a consulting firm dedicated to empowering women of color in business and leadership. A published author and sought-after speaker, Fern is a passionate advocate for diversity, equity, and inclusion.

She resides in Johns Creek, Georgia, with her husband and four children. In her free time, Fern enjoys reading, traveling, and mentoring the next generation of leaders.